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Claims Reporting Expectations
What happens after you submit an insurance claim to Edge Mutual?
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Fair Treatment of Customers
Outlining Edge Mutual's commitment to policyholders.
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We Must Change
A message from Edge Mutual on social injustice.
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Conflicts of Interest
Best practices to manage actual or potential conflicts of interest.
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Customer Complaints - Policy and Procedure
We do our best to serve our policyholders in a consistent and equitable fashion. However, in the event that you are not satisfied with the outcome of your interaction with Edge Mutual, this document explains the process for escalating the issue to a higher authority.
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Privacy Policies
Privacy policies of Edge Mutual Insurance Company
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Accessibility Standard For Customer Service
Customer Service Plan - Accessibility for Ontarians with Disabilities Act (AODA)
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Consumer Code
Code of Consumer Rights & Responsibilities
