Claims Feedback

• • Your Name
    First Name

    Last Name
  • Claim Number:
  • Date of Loss
    MM

    DD

    YYYY
  • 1. Please rate the quality of service you received from Edge Mutual.
    Exceptional

    Good

    Average (Fair)

    Disappointing

    Poor
  • 2. Was the staff helpful and able to answer all of your questions?
    Extremely Helpful

    Adequate

    Needed More Direction
  • 3. Did your adjuster take time to address your concerns and explain things to you?
    Exceptional

    Good

    Average (Fair)

    Disappointing

    Poor
  • 4. Did arrangements with service providers meet your expectations?
    Exceptional

    Good

    Average (Fair)

    Disappointing

    Poor
  • 5. If follow up was necessary, were your calls returned promptly?
    Yes

    No

    N/A
  • 6. a) Was your adjuster courteous?
    Yes

    No
  • 6. b) Was your adjuster informative?
    Yes

    No
  • 6. c) Was your adjuster prompt and efficient?
    Yes

    No
  • 7. Were you contacted promptly by your adjuster after reporting your claim?
    Yes

    No
  • 8. Was your claim settled promptly?
    Yes

    No
  • 9. Was the payment processed quickly?
    Yes

    No
  • 10. Overall, were you satisfied with the service and settlement you received with your claim?
    Yes

    No
  • Please share any other thoughts or comments on your claims experience. We may use your comments as a testimonial to our service.
• 
  Submit