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We are committed to providing you with the best insurance experience possible, so we welcome your comments. Please fill out the questionnaire below. Your feedback is appreciated. Thank you!
Date of Loss
1. Please rate the quality of service you received from Edge Mutual.
2. Was the staff helpful and able to answer all of your questions?
Needed More Direction
3. Did your adjuster take time to address your concerns and explain things to you?
4. Did arrangements with service providers meet your expectations?
5. If follow up was necessary, were your calls returned promptly?
6. a) Was your adjuster courteous?
6. b) Was your adjuster informative?
6. c) Was your adjuster prompt and efficient?
7. Were you contacted promptly by your adjuster after reporting your claim?
8. Was your claim settled promptly?
9. Was the payment processed quickly?
10. Overall, were you satisfied with the service and settlement you received with your claim?
Please share any other thoughts or comments on your claims experience. We may use your comments as a testimonial to our service.